Session Overview

This 2-day interactive workshop focuses on professional grooming, etiquette, and communication techniques that support personal credibility, career readiness, and organizational representation. Through role-plays, exercises, and group discussions, participants will gain the confidence and skills to present themselves professionally and navigate workplace interactions with ease.

Learning Objectives

By the end of this programme, participants will be able to:

• Present themselves with a professional image through grooming, hygiene, and attire

• Demonstrate proper etiquette in various workplace and social business settings

• Communicate effectively with both verbal and non-verbal techniques

• Resolve conflict and maintain professionalism in high-pressure scenarios

• Build and sustain positive professional relationships

• Implement a personal plan to maintain professional presence

Training Methodology

• Interactive group discussions and reflections

• Visual presentations and real-world case-based learning

• Self-assessment and peer review of grooming and attire

• Etiquette simulations and communication role-playing

• Goal setting and action planning exercises

Importance of the Training Programme

• Bridges the gap between academic learning and real-world professional behavior

• Strengthens first impressions and personal branding for early-career professionals

• Promotes confidence and credibility in professional interactions

• Improves employability and workplace readiness

• Supports organizational culture through consistent and respectful professional conduct