Master Root Cause Analysis

Diagnose It. Fix It. Prevent It.

If your team is solving the same issues over and over, it’s time to go deeper. This workshop delivers the must-know tools for true root cause identification and lasting resolution.

The Problem We Solve

  • Recurring quality problems.
  • Reports filled with shallow root causes.
  • Inability to trace interactions between multiple failure factors.
  • Over-reliance on guesswork or point solutions.

This course introduces multiple RCA models — and teaches when to use which.

This coaching series goes beyond theory — it equips you with actionable frameworks to lead with clarity, emotional intelligence, and strategic execution.

What You’ll Learn

Why QIC Programmes Work?

  • Master the 4 fundamental RCA tools (5 Whys, 8D, STPS, Hypothesis).
  • Understand systemic vs point-level causes.
  • Create technical reports that build confidence.
  • Shift mindset from reactive fixing to proactive prevention.
  • Learn how to act when the root cause is elusive.

Course Breakdown

Why QIC Programmes Work?

Day Topics
Day 1 5 Whys, 8D, Root Cause Modeling, Case Study Review
Day 2 STPS, Hypothesis Tool, Mental Model Discipline, Elusive RC Strategy

Bonus: “What If I Can’t Find The Root?” – Alternate pathways and escalation strategies

Ideal Participants

Quality Engineers, Process Engineers

Problem Solving Taskforces

Technicians and Maintenance Teams

Internal Auditors and Project Managers

Results You’ll Gain

  • Reduced recurrence of production and service issues
  • Sharper analytical thinking across teams
  • Stronger RCA write-ups that impress stakeholders and customers
  • Better collaboration between departments during issue management

Testimonials

What Our Clients Say

“The best thing we got was not just the tools — but the mental shift on what to do when the root isn’t obvious.”
Process Lead, E&E Sector

Our Esteemed Clients

Our Esteemed Clients

HSBC
Tenaga Nasional
Heineken
Epson
Pikom
Tecan

Ready to transform your team?

Ready to transform your team?

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