Challenge
Employees struggled with financial decision-making and professional etiquette, leading to inconsistent customer interactions and internal inefficiencies. Skills from prior trainings faded within weeks.
Employees struggled with financial decision-making and professional etiquette, leading to inconsistent customer interactions and internal inefficiencies. Skills from prior trainings faded within weeks.
QIC’s Solution
Conducted a 3-day mindset immersion workshop using aspiration charts to align employees’ personal goals with organizational objectives. Followed with custom financial management training (Excel, Power BI) and business etiquette modules.
Conducted a 3-day mindset immersion workshop using aspiration charts to align employees’ personal goals with organizational objectives. Followed with custom financial management training (Excel, Power BI) and business etiquette modules.
Results
92% of employees retained skills 6 months post-training. Customer satisfaction scores rose by 35%, and internal audit efficiency improved by 50%.
“QIC’s mindset-first approach made the training ‘stick’—our teams now own their roles confidently.”
92% of employees retained skills 6 months post-training. Customer satisfaction scores rose by 35%, and internal audit efficiency improved by 50%.
“QIC’s mindset-first approach made the training ‘stick’—our teams now own their roles confidently.”
Programmes Conducted at HSBC Malaysia
- Building Professional Presence Through Grooming And Etiquette
- Managing Change At The Workplace
- Healthy Habits For A Busy Lifestyle
- Finance For Non Finance
- Professional Certificate In Effective Sales
- Mastering Emotional Intelligence for Leadership Excellence
- Transitioning from Data Analyst to Data Scientist
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