Think Critically. Create Boldly. Solve Systemically.

This program combines data-driven problem solving with the creativity of Design Thinking — giving your teams a 360° approach to decision making, innovation, and solution design.

The Problem We Solve

  • Teams jump to solutions too quickly.
  • Innovation is blocked by fear of failure.
  • No framework for balancing facts and empathy.
  • Critical thinking and creativity aren’t integrated.

This course bridges left-brain logic with right-brain creativity for complete, actionable problem solving.

This coaching series goes beyond theory — it equips you with actionable frameworks to lead with clarity, emotional intelligence, and strategic execution.

What You’ll Learn

Why QIC Programmes Work?

  • Apply structured critical thinking methodologies (7-Step, 8D, STPS)
  • Integrate Design Thinking for user-focused solutions.
  • Use empathy tools like Experience & Persona Canvas.
  • Ask better questions using de Bono & Blue Ocean models.
  • Prototype solutions to accelerate testing and reduce risk.

Program Outline

Why QIC Programmes Work?

Module Highlights
1. Decision-Making Evolution When to use Critical vs Creative Thinking
2. Empathy Tools UX Canvas, U-N-I Mapping
3. Define & Frame Right problems, right scope
4. Ideation Brainsteering, Blue Ocean, 6 Hats
5. Prototyping & Testing Real-time feedback loops
6. Root Cause Models 8D, Hypothesis, STPS
7. Strategic Closure Action plans & scalable learnings

*Models used: VAK, NLP, WIIFT, The Elephant & Rider, Walk-Away Planning

Target Audience

Senior Management

Innovation & Strategy Teams

Project Managers, Product Owners

Business Development Leads

What Changes You’ll See

  • Smarter, faster decisions
  • Solutions that match user needs + business goals
  • Teams comfortable with ambiguity
  • Real innovation culture — not just ideas on paper

Testimonials

What Our Clients Say

“We finally found a way to blend logic and creativity. Our innovation pipeline exploded.”
Head of Product, Tech Startup

Our Esteemed Clients

Our Esteemed Clients

HSBC
Tenaga Nasional
Heineken
Epson
Pikom
Tecan

Ready to

Upskill Your Team?

  • Schedule Free Training Consultation
  • Request Full Programme Catalogue
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